Privacy Policy
Effective Date: 24/02/2026
At Lala’s Lagos, your privacy matters to us. Just as we are intentional about your comfort during your stay, we are equally intentional about how we handle your personal information.
This policy explains what information we collect, why we collect it, and how we protect it.
The Information We Collect
When you make a reservation, visit our website, or stay with us, we may collect:
- Your name and contact details
- Payment information
- Identification details
- Booking preferences and special requests
- Basic website usage information (such as IP address and browser type)
We only collect information that helps us serve you better and operate responsibly.
How We Use Your Information
We use your information to:
- Confirm and manage your reservation
- Process payments securely
- Communicate important booking details
- Personalize your experience where possible
- Comply with legal obligations
- Share occasional updates or offers (only if you choose to receive them)
We do not sell or trade your personal information.
Payment Security
Your payments are processed through secure systems. We do not store full card details on our servers. Bank transfer details are handled with strict confidentiality.
When Information May Be Shared
We may share limited information with trusted service providers (such as payment processors or IT support teams) who help us operate efficiently.
We may also disclose information if required by law or regulatory authorities.
All such parties are expected to protect your information with the same level of care.
How We Protect Your Data
We take reasonable technical and organizational steps to safeguard your information against unauthorized access, misuse, or disclosure.
How Long We Keep Your Information
We retain your information only for as long as necessary to fulfill booking, legal, and operational requirements.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You can adjust your browser settings if you prefer not to accept cookies.
Your Rights
Depending on applicable laws, you may request to:
- Access your personal information
- Correct inaccurate details
- Request deletion where legally permissible
- Opt out of marketing communications at any time
Simply contact us using the details below.
Contact Us
Lala’s Lagos
251A Sapara Williams Close, Victoria Island, Lagos
info@lalaslagos.com
09150251251
Our Promise
At Lala’s, discretion is part of our culture. We are committed to handling your personal information with care, respect, and professionalism — just as we do every detail of your stay.